Refund policy

Return Policy

Due to the custom nature of our print-on-demand products, all items are made specifically for each customer and are non-returnable and non-refundable.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving your package at:

Email: auracoinquiries@gmail.com

To process a replacement, we require clear photo proof of the damage or defect. Once verified, we will promptly send you a replacement item at no additional cost.

Please Note:

• We do not accept returns or exchanges for reasons other than damage or defects.

• Please inspect your order carefully upon receipt and contact us immediately if there are any issues.

Thank you for your understanding and support of our custom-made products.